Greater visibility, more business opportunities!
For the past two years, the Find an Advisor page on the ia.ca website has been allowing a whole new clientele to get in contact with you.
Client experience and satisfaction are our top priorities. For this reason, we remind you of the importance of:
1- Responding quickly
Offer clients the best possible experience by responding to requests as soon as you receive them, or within a maximum of 24 hours. Here is an example of the new email of the requests you will receive.
2- Responding to our follow-up emails
You must respond to confirm follow-up with the client. 48 hours after the client’s request, you receive this improved email titled “Client follow-up – Find an advisor.” As soon as you receive this email, all you need to do is to select one of the three options below: