Enhancement to the second medical opinion service

Discover Novus Health

Hello ,

As of April 1, we have changed providers for the second medical opinion service offered as a complement to your critical illness coverage.

Previously provided by MediGuide, this service is now offered by Novus Health, a Canadian provider specializing in medical support.

As a result, you receive more comprehensive support when your health or that of your loved ones requires it. More specifically, you have:

access to the service for you, your spouse or partner and your children
support for all types of diagnoses, including those related to mental health*
access to the Health Navigation service, which guides you to appropriate resources, with or without a confirmed diagnosis

This change has no impact on your insurance contract.

Medical second opinion service

Your critical illness insurance coverage gives you free and unlimited access to the second medical opinion service at no cost. If you are diagnosed with a critical illness or a mental health condition, this service provides a review of your diagnosis and treatment plan to help you make informed decisions.

While this service is not part of your contract, it complements your coverage and extends to your immediate family.

If you have any questions, discuss them with your advisor. This can also be an opportunity to review your financial situation.

*Subject to Novus Health’s approval of the condition.

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